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<title><![CDATA[whitepapers.itnews.com.au/Enterprise Applications/Voice Over IP]]></title>
<description><![CDATA[Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network. Protocols which are used to carry voice signals over the IP network are commonly referred to as Voice over IP or VoIP protocols. ]]></description>
<link>http://whitepapers.itnews.com.au/enterprise-applications/enterprise-applications/</link>
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<title><![CDATA[Five Magic Bullets: Strategies for Improved Enterprise Faxing]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper293/</link>
<pubDate>2007-06-06 09:26:00</pubDate>
<description><![CDATA[Computer-based, network fax servers offer a high quality, low maintenance enterprise fax solution, well-suited for organizations involved in fax-intensive industries. From first-rate administration and development tools to comprehensive integration with existing network resources, fax servers can accelerate document processing and turnaround time while reducing communication costs.]]></description>
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<title><![CDATA[Find The Best VoIP Provider For the Small Business: How to Tell If It's Right for Your Business]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper297/</link>
<pubDate>2007-08-20 11:16:17</pubDate>
<description><![CDATA[In this insightful analysis, you&#39;ll discover how the best VoIP provider can help your small business save money, become more agile, and even look larger.]]></description>
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<title><![CDATA[Multi-layered Security Solutions For VoIP Protection]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper423/</link>
<pubDate>2007-04-24 13:39:24</pubDate>
<description><![CDATA[Voice over Internet Protocol (Voice over IP or VoIP) allows users to make phone calls over the Internet, or any other IP network, using the packet switched network as a transmission medium rather than the traditional circuit transmissions of the PSTN. As the technology has become more reliable in recent years, companies have been moving to VoIP for a number of reasons. ]]></description>
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<title><![CDATA[InfoTech Report: Strategies for IP Telephony Evaluation and Migration]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper574/</link>
<pubDate>2007-04-25 08:39:47</pubDate>
<description><![CDATA[The intent of the research was to focus on the challenges and success factors encountered after deploying an IP telephony solution.  Read this report to identify migration strategies and see candid insights from companies that have deployed VoIP solutions.]]></description>
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<title><![CDATA[Network World Special Report on VoIP]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper575/</link>
<pubDate>2007-04-25 08:44:07</pubDate>
<description><![CDATA[This special report lays the groundwork for identifying the savings potential for your network as well as the ROI a new IP telephony system would yield. Armed with our information, you can begin to examine your infrastructure and make the move toward one converged network.]]></description>
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<title><![CDATA[Network Readiness For VoIP]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper576/</link>
<pubDate>2007-04-25 08:42:15</pubDate>
<description><![CDATA[Enterprises are rapidly adopting IP telephony for cost savings, productivity gains and business innovation, but delivering a high quality voice service takes more than just buying the latest IP telephony equipment. Learn more about deploying IP telephony in your enterprise.]]></description>
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<title><![CDATA[Enterprises Rate Importance of IP Telephony Features, Management, and Applications]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper577/</link>
<pubDate>2007-04-25 08:37:53</pubDate>
<description><![CDATA[ 						 							This guide is invaluable for those evaluating VoIP and shows how organizations can reduce  							cost and improve operations to help you to plan and implement an IP phone system.  							Reduce your total cost of ownership &amp; increase productivity. ]]></description>
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<title><![CDATA[Building Reliable IP Telephony Systems]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper579/</link>
<pubDate>2007-04-25 08:35:00</pubDate>
<description><![CDATA[One of the most important pieces of keeping a business afloat is reflected in its voice system. This white paper takes a comprehensive, yet understandable, look into the world of IP telephony systems by defining reliability and availability, and discussing the important pieces to review when selecting a voice system.]]></description>
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<title><![CDATA[IP Telephony Pocket Guide]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper580/</link>
<pubDate>2007-04-25 08:41:06</pubDate>
<description><![CDATA[This 80+-page guide, written by Barry Castle, provides a complete introduction and expert guidance to enable the successful deployment and management of an IP telephony solution in the enterprise. It defines the key components of enterprise voice systems, identifies key network requirements, explains important standards, describes deployment options and reviews productivity applications.]]></description>
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<title><![CDATA[Realizing the Business Value of Converged Applications]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper648/</link>
<pubDate>2007-06-06 09:33:10</pubDate>
<description><![CDATA[This IBM white paper posits that most enterprises have yet to realize the full value of convergence and explains why the real promise of IP networks lies in converged applications. It goes on to explain how IP convergence can build real business value for today&#39;s busy contact centers.]]></description>
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<title><![CDATA[Network Faxing ROI: What You Don’t Know Could Save You Money]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper677/</link>
<pubDate>2007-06-06 09:26:25</pubDate>
<description><![CDATA[Network fax servers take care of fax jobs more quickly, accurately and inexpensively than any standalone fax machine. Sending a fax with a network fax server takes less than one tenth of the time sending a fax manually. In fact, the higher the fax volume, the more money, time and resources computer-based, network faxing can save.]]></description>
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<title><![CDATA[Network Faxing with Castelle Network Fax Servers]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper678/</link>
<pubDate>2007-06-06 09:26:37</pubDate>
<description><![CDATA[Investing in a fax server is like providing everyone in the office with a virtual fax machine, at a fraction of the cost. Read all about the benefits in this informative paper. ]]></description>
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<title><![CDATA[Integrated Business Communications: A Force For Business Transformation]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper693/</link>
<pubDate>2007-06-06 09:32:05</pubDate>
<description><![CDATA[Many forward-thinking organizations are beginning to see the true potential of the convergence of voice, video and data.&nbsp; It has the power to transform business relationships, business processes and collaboration between employees, suppliers and customers. ]]></description>
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<title><![CDATA[Practical Power Guidelines for VoIP and Internet Telephony Applications]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper838/</link>
<pubDate>2007-04-29 16:47:59</pubDate>
<description><![CDATA[  Voice over IP (VoIP) is exploding in popularity as an application for business  data networks. As a result, a company can lower its hardware and service costs  while raising productivity through the use of more customizable telephony  applications.]]></description>
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<title><![CDATA[Business VoIP Buyer's Guide]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper996/</link>
<pubDate>2008-02-26 08:35:02</pubDate>
<description><![CDATA[Looking for a VoIP Provider? Get the basics on what you should look for when researching a VoIP plan for your small to medium business.]]></description>
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<title><![CDATA[Hosted PBX Comparison Guide]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper997/</link>
<pubDate>2008-02-26 08:33:00</pubDate>
<description><![CDATA[Looking for a VoIP Provider? Download this side-by-side comparison, highlighting the features and pricing offered by the top vendors in the market.]]></description>
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<title><![CDATA[Hosted Services: It's Not Your Father's Centrex]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1032/</link>
<pubDate>2008-02-15 09:01:38</pubDate>
<description><![CDATA[If you&#39;re considering alternatives to an IP telephony system, this comparison is right for you. An independent analyst argues that the Hosted PBX offers the key advantages and economies of scale of the centralized approach, and the rich feature capability and flexibility of the IP PBX.]]></description>
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<title><![CDATA[Compare the 5 Leading IP Phones]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1033/</link>
<pubDate>2008-02-15 09:00:32</pubDate>
<description><![CDATA[Adopting IP phones can deliver significant benefits to a business, whether it&#39;s improving employee productivity or delivering better customer service. Find out which manufacturers and models deliver on this promise. Download this guide now to learn more.]]></description>
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<title><![CDATA[Smart Mobile: Next-Generation WLAN Architecture for High Performance Networks]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1052/</link>
<pubDate>2008-01-03 16:38:19</pubDate>
<description><![CDATA[This paper identifies the requirements for next-generation WLANs, examines the limitations of existing approaches, and describes an innovative WLAN architecture from Trapeze Networks called Smart Mobile&trade;, which overcomes those limitations.]]></description>
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<title><![CDATA[BLUETRACK Slashes Phone Expenses and Gains Flexibility]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1065/</link>
<pubDate>2008-02-11 10:39:29</pubDate>
<description><![CDATA[BLUESTREAK, Inc., a New Jersey-based promotional items manufacturer and distributor, needed to reduce telephone expenses to help maintain competitive advantage. Find out how VocalocityPBX, a hosted PBX voice communications solution helped them to achieve their goal and even exceed expectations.]]></description>
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<title><![CDATA[A Guide for SMBs That Need to Deploy a Hosted PBX Phone Solution]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1066/</link>
<pubDate>2007-07-13 14:37:39</pubDate>
<description><![CDATA[Hosted PBX phone solutions are revolutionizing how small and medium-sized businesses (SMBs) serve their customers, grow their business, and support their employees. Delivering the same enterprise level, professional phone system capabilities large businesses use at a much lower cost, hosted PBX is helping SMBs save money while putting their customer services on par with much larger organizations.]]></description>
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<title><![CDATA[CLP Resources Reduces Phone Expenses While Delivering Functionality]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1067/</link>
<pubDate>2008-02-11 10:39:51</pubDate>
<description><![CDATA[CLP Resources needed a modern, but affordable and easy-to-manage phone system with the professional features used in a busy office. VocalocityPBX was the solution. Download this case study to learn more. ]]></description>
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<title><![CDATA[Fox Creek Leather Delivers Personal, Responsive Customer Service]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1068/</link>
<pubDate>2008-02-12 14:01:07</pubDate>
<description><![CDATA[Fox Creek Leather needed a cost-effective, high-quality, and feature-rich alternative to a constrained traditional phone system and underperforming, in-house VoIP solution. Download this case study now to find out how VocalocityPBX, a hosted PBX office phone solution, delivered.]]></description>
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<title><![CDATA[ANSR Gets Phone System System Flexibility and Scalability]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1069/</link>
<pubDate>2008-02-11 10:39:21</pubDate>
<description><![CDATA[ANSR, Inc., needed a flexible, feature-rich office phone system that easily and quickly scales with the changing needs of a rapidly-expanding business. Download this case study to find out how VocalocityPBX, a hosted PBX office phone solution, catered to their needs.]]></description>
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<title><![CDATA[Key Advantages of Taridium's ipbx Enterprise VoIP Platform]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1106/</link>
<pubDate>2007-10-18 08:36:24</pubDate>
<description><![CDATA[By combining open source tools and open standards with best of breed hardware and software, taridium can offer one of the best price to performance ratios in the industry. Read how Taridium&rsquo;s ipbx enterprise VoIP platform combines all the advantages of an open standards solution with the reliability of non-stop hardware, 7x24 monitoring and software support.]]></description>
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<title><![CDATA[Technical Specifications of ipbx Enterprise Platform by Taridium]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1107/</link>
<pubDate>2007-10-18 08:37:09</pubDate>
<description><![CDATA[Download this brief technical sheet now and learn the features and benefits of what Industry Experts are calling the Next Generation in VoIP. The extensive use of open source tools and platform&#39;s allows us to deliver an unparalleled price-to-performance ratio.]]></description>
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<title><![CDATA[Guide for Taridium's comms provider VoIP Platform]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1108/</link>
<pubDate>2007-10-18 08:35:55</pubDate>
<description><![CDATA[Taridium&rsquo;s comms provider VoIP platform combines all the advantages of an open standards solution with the reliability of non-stop hardware, 7x24 monitoring and software support. Download this product summary and you&rsquo;ll read why the comm&rsquo;s platform is a true turn-key solution with fully integrated call rating and billing.]]></description>
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<title><![CDATA[comms provider VoIP Platform - Technical Specification Sheet]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1109/</link>
<pubDate>2007-10-18 08:35:08</pubDate>
<description><![CDATA[Take advantage of this free information by Taridium and see how comms platform allows service providers to offer instant retail VoIP service and host virtual PBX&rsquo;s with all of today&rsquo;s most advanced features.]]></description>
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<title><![CDATA[Solving the Firewall/NAT Traversal Issue of SIP]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1115/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Session Initiation Protocol (SIP) represents the third wave of Internet usage after SMTP (email) and HTTP (Web). Download this free guide now and learn why all firewalls will need to be SIP capable in order to support the wide-scale deployment of enterprise person-to-person communications.]]></description>
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<title><![CDATA[SIP Trunking Benefits and Best Practices]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1158/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[A complete guide to SIP trunks, this whitepaper provides a comprehensive overview on the basics of SIP trunking, including a discussion of infrastructure needs and deployment issues and solutions. In-depth sections dedicated to interoperability, security as well as quality and reliability issues are also included. ]]></description>
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<title><![CDATA[Service-Embedded Network Management]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1219/</link>
<pubDate>2007-07-20 10:07:34</pubDate>
<description><![CDATA[This paper will explore the problems inherent in an overlay management approach and describe a new approach that allows for the management of the wide-area network to be not only offered as a service, but actually embedded in the network itself, resulting in several incremental benefits to the enterprise.]]></description>
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<title><![CDATA[CXO Media Executive Summary: Internet Protocol Communications on the Brain]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1327/</link>
<pubDate>2008-02-12 13:42:08</pubDate>
<description><![CDATA[Read what CIO Magazine subscribers have to say about IP communications in a survey by IDG Research Services. Survey respondents represent a cross-section of industries, from financial services and healthcare to government, high tech, manufacturing and other business sectors.]]></description>
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<title><![CDATA[5 Checkpoints to Implementing IP Telephony]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1328/</link>
<pubDate>2008-02-12 13:41:50</pubDate>
<description><![CDATA[Implementation planning for IP PBX software and IP telephony has become vital as businesses replace discontinued legacy PBX phone systems. This informative whitepaper outlines five &quot;checkpoints&quot; for any implementation plan that will help make IP communications a successful proposition.]]></description>
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<title><![CDATA[T4G Case Study: Open Source and Standards SIP/IAX-Based Solution]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1329/</link>
<pubDate>2007-10-03 11:21:15</pubDate>
<description><![CDATA[By 2003, T4G was experiencing significant growth, adding offices, and increasing telecommunication expenses. This case study will show how Taridium&#39;s ipbx enterprise VoIP platform offered T4G all the advantages of an open standards solution with the reliability of non-stop hardware, 24x7 monitoring and software support.]]></description>
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<title><![CDATA[Taridium Managed VoIP Offering]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1332/</link>
<pubDate>2007-10-18 08:36:51</pubDate>
<description><![CDATA[The Taridium managed VoIP offering (TMV) is a complete PBX replacement solution for small to medium enterprises. Taridium Managed VoIP combines the reliability of an on-premise open standards VoIP telephony system with the convenience of a simple monthly fee for equipment, services and support.]]></description>
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<title><![CDATA[Monitor, Access and Control CPE Telecom Equipment]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1357/</link>
<pubDate>2007-09-04 10:47:04</pubDate>
<description><![CDATA[Today&rsquo;s service providers face more pressure than ever to keep remote equipment up and running as customers continue to demand higher levels of reliable service while keeping costs competitive. Thus, there is a growing need for remote site management solutions that can help service providers monitor, access and control telecom equipment located at customer sites.]]></description>
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<title><![CDATA[Plugging the Holes in a Telecom Network]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1361/</link>
<pubDate>2007-09-04 10:51:55</pubDate>
<description><![CDATA[Telecom operations typically have sophisticated network and systems management (NSM) software in place to monitor their servers, workstations and routers. Such systems often utilize Simple Network Management Protocol (SNMP) as a means of transmitting and receiving network monitoring information. Great - if you run only modern equipment.&nbsp; ]]></description>
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<title><![CDATA[County Leverages Telecom Accounting Into Far-Reaching Network Management]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1362/</link>
<pubDate>2007-09-04 10:44:47</pubDate>
<description><![CDATA[The use of pollable remote access units enable integration of phone systems with telecommunications management, plus system-wide access, monitoring and alarm notification that includes unmanned remote sites. Few telephone networks connect a user base that is involved in such a multitude of vital services as local government.]]></description>
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<title><![CDATA[Why Voice Still Matters]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1368/</link>
<pubDate>2007-09-04 10:56:56</pubDate>
<description><![CDATA[Simple voicemail has evolved into complex integrated messaging platforms and the generic black handset has been replaced by a plethora of devices. Service providers can become critical partners for companies looking to ensure availability of their voice network.]]></description>
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<title><![CDATA[Traffic Congestion vs. Traffic Control: Solving Last Mile Connection Speed Problems]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1415/</link>
<pubDate>2007-09-21 09:04:59</pubDate>
<description><![CDATA[It is important to measure the actual data flow of a connection to get a meaningful picture of connection throughput. See how MySpeed measures and reports data transfers, and helps identify performance impacted by network congestion and traffic control.]]></description>
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<title><![CDATA[Never Mind the Connection Speed, Measure the Connection Quality]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1416/</link>
<pubDate>2007-09-21 09:04:34</pubDate>
<description><![CDATA[Connection Speed versus Connection Quality is a crucial issue for measuring bandwidth performance. A fast connection speed by itself can render more application deliver problems (such as VoIP), than a slower connection with consistent throughput.]]></description>
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<title><![CDATA[Enterprise IP PBX Buyers Guide:  Features and Services That Matter]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1534/</link>
<pubDate>2008-02-26 08:29:31</pubDate>
<description><![CDATA[This Buyer&#39;s Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them.]]></description>
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<title><![CDATA[Enterprise IP PBX Checklist]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1535/</link>
<pubDate>2008-02-26 08:29:59</pubDate>
<description><![CDATA[This checklist organizes all of the basic information about your current situation that you&#39;ll need to effectively negotiate with a premise PBX provider&mdash;like the number of locations you have that need VoIP services, your current broadband connection details and your projected budget. With this information, you can lay out your business requirements up front, thoroughly assess trade-offs and prepare for future possibilities.]]></description>
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<title><![CDATA[Compare IP PBX Systems from Leading Vendors Like Cisco, Nortel and Avaya]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1536/</link>
<pubDate>2008-02-26 08:32:26</pubDate>
<description><![CDATA[This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems form new vendors like Shoretel and Fonality.]]></description>
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<title><![CDATA[Hacking Your PBX: 15 Ways to Make the Most of the Modern Phone System]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1538/</link>
<pubDate>2008-02-15 09:01:29</pubDate>
<description><![CDATA[This article serves as the first step to understanding your PBX and maximizing your company&#39;s productivity using an IP PBX. These tips and tricks will help PBX beginners optimize their business phone setup, as well as make users familiar with some PBX functionalities they might have overlooked or underused. ]]></description>
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<title><![CDATA[Analyst Profile: mindSHIFT Offers Broad Portfolio of Managed IT Services]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1615/</link>
<pubDate>2008-02-01 14:10:12</pubDate>
<description><![CDATA[mindSHIFT has extended its service capabilities to include software-as-a-service as well as managed IT services, and is a &quot;compelling solution&quot; for small and medium-sized organizations seeking a strategic source to meet their IT and business needs.]]></description>
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<title><![CDATA[SMB Buyer's Guide to VoIP]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1617/</link>
<pubDate>2008-03-26 14:42:15</pubDate>
<description><![CDATA[What are the key selection criteria to consider when your small or medium-sized business is evaluating VoIP?]]></description>
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<title><![CDATA[VoIP: Hype or Reality?]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1620/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Will Voice over IP technology provide business-class security and reliability you expect in your phone system?]]></description>
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<title><![CDATA[5 Steps for Small and Mid-Sized Businesses to Successfully Leverage Managed IT Services]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1621/</link>
<pubDate>2008-02-01 14:09:07</pubDate>
<description><![CDATA[To successfully adopt managed IT services to meet your business objectives, small- and medium-sized organizations (SMBs) should follow five straightforward steps.]]></description>
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<title><![CDATA[VoIP Call Center Checklist]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1717/</link>
<pubDate>2008-02-15 09:04:12</pubDate>
<description><![CDATA[As is true with any technology, the time to ask questions from a VoIP call-center vendor is before you buy, not after the deal has been sealed. Keep these 11 crucial things in mind when talking to vendors, and your chances of a successful deployment dramatically increases.]]></description>
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<title><![CDATA[VoIP Call Center Buyer's Guide]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1718/</link>
<pubDate>2008-02-15 09:03:59</pubDate>
<description><![CDATA[Implementing the right call-center solution is a key factor in keeping your customers happy, as it is often their first line of contact with your company&#39;s sales or support agents. And with the advent of VoIP, call centers can run more inexpensively and efficiently than ever before. Learn everything you need to know about choosing a VoIP call-center solution in this Buyer&#39;s Guide.]]></description>
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<title><![CDATA[4 Keys to Choosing Your Next Business Phone System]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1737/</link>
<pubDate>2008-02-29 15:41:37</pubDate>
<description><![CDATA[When Voice over Internet Protocol (VoIP) and Virtual private branch exchange (PBX) systems first emerged on the market a few years ago, buyers were concerned about maintaining the quality of phone connections. Now that VoIP has proven itself as reliable and consistent, choosing the right business phone system comes down to understanding how specific features can make your company more profitable.]]></description>
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<title><![CDATA[Switch to VoIP for All the Right Reasons]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1739/</link>
<pubDate>2008-02-29 15:42:33</pubDate>
<description><![CDATA[Internet, email, call centers, mobile phones, voicemail, CRM&hellip; business telecommunications is growing more sophisticated day by day. It&rsquo;s no wonder so many businesses are choosing to streamline their communications by switching to Voice over Internet Protocol (VoIP). Find out why your business should make the switch. ]]></description>
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<title><![CDATA[Taming Telephony: Avoiding Common Mistakes in Choosing a Vendor]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1740/</link>
<pubDate>2008-02-29 15:42:40</pubDate>
<description><![CDATA[Your organization, like most others, is probably searching for ways to improve the capability of its telephone system or replace it altogether. And given the number and variety of telephony options, organizations that fail to research their choices risk investing in a system that fails to meet their needs. However, bad IP telephony isn&rsquo;t inevitable. Read this white paper to read success stories and best practices to keep your company on the right track.]]></description>
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<title><![CDATA[Telephony Simplified: Finding the Solution that Fits Your Small Business]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1741/</link>
<pubDate>2008-02-29 15:43:22</pubDate>
<description><![CDATA[This white paper provides an overview of the basic elements to look for when buying a phone system. It surveysthe landscape of enterprise telephony today: the features available, the pros and cons of traditional and VoIPsystems, and the adaptability of new generation equipment to rapidly changing business needs.]]></description>
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<title><![CDATA[The Top 5 Telephony Solutions Your Business Needs Today]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1742/</link>
<pubDate>2008-01-30 14:07:53</pubDate>
<description><![CDATA[Profound developments in business telephony have left some small businesses reeling under perceptions of a steep learning curve for expensive new products. But there&rsquo;s no reason to be left behind. Affordability is the hallmark of the new generation in business telephony, thanks to hosted IP and other networked solutions. Is your business applying the new technology to best advantage?]]></description>
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<item>
<title><![CDATA[10 Steps to a Successful Business Phone System Implementation]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1743/</link>
<pubDate>2008-02-29 15:41:30</pubDate>
<description><![CDATA[The key to a successful phone system rollout is a well-planned, phased approach founded on reliable information and technical expertise. This paper includes a checklist identifying the ten steps to planning and implementing a successful phone system overhaul.]]></description>
</item>
<item>
<title><![CDATA[Internet-Based Phone Service for Small to Mid-Size Companies]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper1791/</link>
<pubDate>2008-02-29 15:42:07</pubDate>
<description><![CDATA[Small businesses are faced with a difficult task when it comes to selecting or upgrading their telecommunications system. Very often, companies will conduct research based on their current size and where they project they will be in a year.]]></description>
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<item>
<title><![CDATA[Monitoring and Troubleshooting VoIP Networks with a Network Analyzer]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper2054/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[This white paper covers the VoIP basics, deployment and usage of a VoIP solution over both wireless (Wi-Fi) and wired (Ethernet) network infrastructures, guidelines on efficient monitoring and analyzing VoIP network traffic, troubleshooting various VoIP problems, etc. ]]></description>
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<title><![CDATA[Straddling the Divide between IPT and IT: Implementing ITIL to Optimize Your IP Telephony Investment]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper2268/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[The recent momentum of Unified Communications (UC) and the disruptive enabling technology of IP Telephony have created a convergence between Voice Engineering and IT departments that is unprecedented - even since the advent of computer telephony integration. However, despite rapid and significant advances within these technologies, many enterprises, even the early adopters, have not fully embraced the alignment of these two worlds.]]></description>
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<item>
<title><![CDATA[2008 IP Telephony Deployment Best Practices]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper2269/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[In this document, you&#39;ll learn to enable the successful execution and completion of IPT Deployment projects through a standardized set of processes and methodologies based upon Information Technology Infrastructure Library (ITIL) standards.]]></description>
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<item>
<title><![CDATA[Clarus Systems Corporate Overview]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper2270/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Clarus Systems, Inc. answers the demands of the market by providing enterprises, systems integrators and managed service providers with scaleable IP Communications solutions that maximize ongoing operations and ensure increased end user confidence and efficiency. Learn more about Clarus Systems and how they can help your business in this data sheet. ]]></description>
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<item>
<title><![CDATA[Transformation Services: Validating IP Communication Deployments & Upgrades]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper2273/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[In today&rsquo;s global marketplace, you rely on your IP telephony environment to unite employees who work remotely, in a branch, or at the office headquarters by providing seamless, effective communications. Whether at the time of deployment, during an upgrade, or through an operational review, validating these environments to function properly and meet user expectations is critical.]]></description>
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<item>
<title><![CDATA[The Need for Real-Time Communications in European Logistics]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper2309/</link>
<pubDate>2008-03-26 16:52:41</pubDate>
<description><![CDATA[With demand for freight transportation services continuing to grow faster than GDP growth in Europe, the logistics industry has structured itself around the provision of very specific value-added services beyond just transportation. Many logistics companies are vying to capture new opportunities in the area of value-added services. Find out how in this IDC paper.]]></description>
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<item>
<title><![CDATA[Total Telecoms Expense Management: Looking Beyond Cost Cutting to Gain Greater Value]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper2424/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Voice and data communications are taking up an increasing amount of organizations&rsquo; budgets as more information is shared between and across more businesses. Person to person contact now includes richer media, more participants and is becoming increasingly mobile. Historically, telecoms expense management has focused on the mechanistic processing of bills, payment and costs of individual items. ]]></description>
</item>
<item>
<title><![CDATA[Managing Voice over IP for Successful Convergence]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper2547/</link>
<pubDate>2008-07-14 13:07:32</pubDate>
<description><![CDATA[Voice over IP (VoIP) has much to offer in cost savings but some customers have concerns about VoIP call quality compared to the quality of traditional voice services. This white paper will help you learn how to take the right steps so that voice quality is assured. It leads you through the pre-deployment assessment and describes how quality of service should be applied to ensure your production network will meet users&#39; expectations.]]></description>
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<item>
<title><![CDATA[Network and Voice Management for Evolving Business Environments]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper2548/</link>
<pubDate>2008-07-14 13:07:40</pubDate>
<description><![CDATA[CIOs and other IT executives know the growth in technology capabilities has transformed how business views the role of IT. Today, IT organizations have been elevated beyond mere technology providers in the corporate hierarchy while simultaneously experiencing new levels of expectation and responsibility to increasingly understaffed and overburdened IT staffs. IT departments are now required to deliver measurable operational improvement that specifically advances business process and corporate objectives.]]></description>
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<item>
<title><![CDATA[Voice Network Security: Strategies for Control]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper2555/</link>
<pubDate>2008-07-14 13:08:54</pubDate>
<description><![CDATA[How important is security to enterprise technology management? In a recent survey by Gartner, enhanced security is at the top of the CIO agenda in 2005. With voice platforms now integrated into the corporate network, and voice applications entrenched in everyday business operations, the burden of safeguarding voice systems now lies within the IT domain.]]></description>
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<item>
<title><![CDATA[Fully-Integrated, High-Density VoIP and TDM Solution]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper2676/</link>
<pubDate>2008-05-16 16:41:53</pubDate>
<description><![CDATA[A premier service provider selects an integrated solution to roll out additional voice services leveraging newer Voice over IP (VoIP) technology. The solution integrates with a traditional phone system to increase the service provider&rsquo;s total volume of calls, and enables calls to route through IP for tremendous cost and performance savings.]]></description>
</item>
<item>
<title><![CDATA[ESG Lab Field Audit]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper2860/</link>
<pubDate>2008-07-23 09:05:05</pubDate>
<description><![CDATA[Many companies have successfully implemented Riverbed WDS solutions within their Cisco networks. This ESG Lab Field Audit documents the success that these Riverbed customers have experienced with a focus on configurations and installation experiences. Download today and learn how Riverbed technology supports valuable networking technologies including PoE, VOIP and QoS. Access now.]]></description>
</item>
<item>
<title><![CDATA[Thinking About IP Multimedia Subsystem: An Architecture for the Future]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper3001/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[IP Multimedia Subsystem (IMS) is an open international standard for Next Generation Networking. It supports the delivery of Voice over IP (VoIP) and various multimedia services. IMS is not in itself a service, but an architecture for service delivery. IMS was originally developed by wireless carriers within the context of the Third Generation Partnership Project (3GPP) in 2002. Since then, its advantages have led to the adoption of IMS by wireline carriers. ]]></description>
</item>
<item>
<title><![CDATA[Bloor: InComparison Network and Voice Management Software]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper3210/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[This in-depth, InComparison paper prepared by Bloor Research provides an overview of strategies and technologies for network (fault and performance) management and voice management in major enterprises. It highlights CA&rsquo;s strategic directions, technology strengths and overall solution completeness. You&#39;ll find great insights on best practices for your Network and Voice Management needs.]]></description>
</item>
<item>
<title><![CDATA[Network Change and Configuration Management: Optimize Reliability, Minimize Risk and Reduce Costs]]></title>
<link>http://whitepapers.itnews.com.au/whitepaper3211/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[One of the most dramatic innovations in the infrastructure management marketplace in the last five years is the rise of Network Change and Configuration Management (NCCM) as a strategic requirement. This white paper will focus on the strong values that NCCM can bring to reliability, risk and cost management, as well as some of its powerful operational and lifecycle asset values. This report will also introduce the CA SPECTRUM Network Configuration Manager as a distinctive leadership offering.]]></description>
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