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| BROWSE TECHNOLOGY RESEARCH |
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FEATURED WHITE PAPERS & RESOURCES |
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| Transforming the Customer Experience with CRM |
In today's information-rich economy, customers can switch brands and vendors as quickly as they can Google up new ones. As a result, providing an exceptional customer experience is more critical than ever. Businesses cannot afford gaffes like asking customers for information they’ve already provided, delivering the wrong orders, responding to customer service calls slowly or targeting clients with inappropriate marketing messages. |
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| Remote Client Solutions: The Multiplication of Virtualisation Technologies |
After more than two decades of undisputed dominance in the corporate desktop space, PCs are now under significant threat following the long-time development of virtualisation technologies that finally make the delivery of remote desktops viable for businesses. This IDC white paper provides an overview of remote client solutions and how they compare with the traditional PC infrastructure.
IDC conducted a statistical ROI analysis of the use of thin clients based on interviews with four HP customers and found that companies received a 466% return on investment after purchasing a thin client for their business. The IDC whitepaper also takes an in depth look at the benefit of HP thin clients to major Australia and New Zealand ticketing partner, Ticketek. |
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| DXi Series Datasheet: Disk Backup and Remote Replication Solutions |
The DXi-Series disk backup solutions leverage data de-duplication technology to increase disk capacities 10 to 50 times and replicate data between sites over existing WANs. The DXi Series spans the widest range of backup capacity points in the industry, from 1.2TB to 240TB of raw disk capacity. Read more about the DXi Series and how its technology can benefit your data center. |
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SPECIAL REPORT |
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Building a Virtualization-Ready Application and Storage Networking Infrastructure
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To ensure the full potential of your virtual platform solution, you need to make sure your application and storage network is prepared to handle the added stresses of a virtual machine (VM) infrastructure. F5® technology enables your network to adapt to virtualization needs, ensure high availability (HA), maximize resources, and improve performance so you can get the most out of your investment. |
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