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Rent-A-Geek Reaches Out With LogMeIn Rescue

LogMeIn
By : LogMeIn
INFORMATION
Published : Jun 27, 2007
Length : 3
Type : Case Study
 
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Overview :

Using LogMeIn's remote support products, Rent-A-Geek has transformed its business model from that of a regional provider to one delivering service worldwide. Adopting LogMeIn has resulted in what Schiehl calls "ridiculous" ROI: the $99 per month per client license fee "pays for itself in one session," he says.

Find out how one Rent-A-Geek technician using one license, and running just six to eight sessions per day, can generate around $12,000 per month in revenues.

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Call Center Management , Customer Interaction Service , Customer Relationship Management , Customer Satisfaction , Customer Service , Remote Access , Windows
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