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Knowledge Centered Support: A Best Practice-Base to Knowledge Management

HP BladeSystem
By : HP BladeSystem
INFORMATION
Published : Jun 05, 2007
Length : 8
Type : White Paper
 
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Overview :

Take a best practice approach to Knowledge Management with Knowledge Centered Support: Understand the major benefits and principles of effective Knowledge Centered Support.

Read this step-by-step guide for implementing a solution to increase efficiency and end-user satisfaction and reduce total cost of ownership.

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Best Practices , Customer Experience Management , Customer Satisfaction , IT Spending , Knowledge Management , Spend Management , Total Cost of Ownership
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