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Home> The Intelligent Contact Center By : Interactive Intelligence INFORMATION Published : Jun 21, 2007 Length : 8 Type : White Paper   Download Now Save for Later   Email This Page Overview : The contact center's next evolutionary phase will merge technology and interaction processes dynamically for agent "intelligence" and a more personalized customer experience. And with the fast-paced nature of technology, the Intelligent Contact Center is closer than you think. Read more. View All Items By This Company Browse Related Categories : Call Center Management , Call Center Software , Contact Management , Customer Relationship Management , Enterprise Software
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