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| BROWSE TECHNOLOGY RESEARCH |
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FEATURED WHITE PAPERS & RESOURCES |
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| The Evolving Role of Tape in the Data Center |
The majority of data is very seldom accessed. The old 80/20 rule still applies today. Twenty percent of the data is accessed eighty percent of the time. The other eighty percent of the data is not accessed very often. The need to store data for a long period of time, coupled with the knowledge that much of data will be infrequently (or never) accessed helps to define one of the new roles of tape in the data center. |
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| Transforming the Customer Experience with CRM |
In today's information-rich economy, customers can switch brands and vendors as quickly as they can Google up new ones. As a result, providing an exceptional customer experience is more critical than ever. Businesses cannot afford gaffes like asking customers for information they’ve already provided, delivering the wrong orders, responding to customer service calls slowly or targeting clients with inappropriate marketing messages. |
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| 7 Steps to Controlling Social Networking. A Guide by MessageLabs |
The rise of online social networking poses new risks for businesses and new challenges for IT Management. As sites such as Facebook, Myspace and Bebo become evermore popular with end-users, businesses must consider risks such as employee cyber-slacking, reputation damage, broken privacy, identity theft and the threat of virus and spyware infections. This guide will help you reduce the risks of uncontrolled social networking use within the workplace and prescribes seven simple steps for both you and your end-users. |
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SPECIAL REPORT |
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Security Management: Aligning Security With Business Operations
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Comprehensive security management requires complete solutions for identity and access management, threat management and security information management. This white paper explores these issues and the need for a comprehensive solution for your business, and presents a summary of the CA security management solutions. |
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| Networking
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