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FEATURED WHITE PAPERS & RESOURCES   Transforming the Customer Experience with CRM In today's information-rich economy, customers can switch brands and vendors as quickly as they can Google up new ones. As a result, providing an exceptional customer experience is more critical than ever. Businesses cannot afford gaffes like asking customers for information they’ve already provided, delivering the wrong orders, responding to customer service calls slowly or targeting clients with inappropriate marketing messages. Quantum DXi-Series: Disk Backup and Remote Replication Appliances Customers have been augmenting their legacy tape-based backup and recovery processes with Quantum’s portfolio of Virtual Tape Library (VTL) systems and disk-based backup appliances for improved performance and reliability since 2002. This report highlights the capabilities of the company’s latest offering for midrange and distributed enterprise environments, the DXi-Series disk-based backup and replication appliances. State of Internet Security: Protecting Business Email Email security threats are having a significant impact on businesses worldwide, underscoring the need for a multi-layered approach to Internet security.  Find out the most critical email security-related concerns with an in-depth review and analysis of Australian and Global threats and get expert advice, current industry data, trends and essential steps to protect your corporate email. SPECIAL REPORT The Greening of Training: How Sustainability is Reshaping Organizational Learning Is your company “going green?” Would you like it to? This paper looks at corporate sustainability efforts and the pivotal role that the learning department can play in them. Also included are practical ideas for making training more environmentally-friendly. LIST YOUR PAPERS Expose Your Company's White Papers To an Audience of IT Business Professionals and Buyers White Paper Lead Generation
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