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This case study highlights how a leading transportation firm uses executive financial incentives to insure the highest system uptime for its customers. With the need to keep thousands of vehicles and employees on the move and process millions of daily transactions, keeping mission critical systems running is essential for financial performance. Learn how this customer used mission critical best practices to cover over 4,000 servers, Oracle and Microsoft applications, with 100% uptime. As fuel costs skyrocket, keeping customer facing systems, staff, and assets optimized is essential. This study shows how adoption of Mission Critical and ITIL services helped senior management meet their performance metrics and deliver outstanding customer service in a difficult energy climate.
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