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Sage (UK) Limited Exceeds Customer Expectations with Citrix GoToAssist

Citrix Online
By : Citrix Online
INFORMATION
Published : Dec 13, 2005
Length : 3
Type : Case Study
 
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Overview :
Sage (UK) Limited uses GoToAssist to improve service quality, thereby increasing customer satisfaction and first-time resolution. In fact, 92 percent of support calls are resolved on first contact with GoToAssist.
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Browse Related Categories :
Customer Satisfaction , Customer Service , Remote Access
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