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Home> Building the Customer-Centric Enterprise By : SAP INFORMATION Published : Jan 01, 2008 Length : 6 Type : White Paper   Download Now Save for Later   Email This Page Overview : Building the customer-centric enterprise explores how insurers are seeking to maximize the profitability and growth potential of the markets by scrutinizing loss performance, retention strategies, buying behavior and demographics. The report features a customer analytics case study that draws on an interview with Michael Bernaski, acting chief analytics officer of Safeco. View All Items By This Company Browse Related Categories : Business Analytics , Customer Experience Management , Customer Relationship Management , Customer Service
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