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Home> Converting Service Calls Into Sales with Real-Time Offer Management By : SAP INFORMATION Published : Jan 08, 2008 Length : 16 Type : White Paper   Download Now Save for Later   Email This Page Overview : Read about the concept of real-time offer management, and how service-intensive companies are using it to transform inbound customer service calls into sales opportunities. The idea is to empower call centers and Web portal applications with relevant, timely, personalized offers. View All Items By This Company Browse Related Categories : Call Center Management , Call Center Software , Customer Service , Knowledge Management
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